Frozen Shipment Questions
During the winter months, a common question that we receive is concerning products frozen during shipping/delivery. This post is a summary of responses received from manufacturers for the question...
Are your products still safe and effective if they are frozen in transit?
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Group 1 - NO CONCERNS Vision Essence ( Early Defence ) THEA ( Thealoz DUO drops/gel, Hyabak, Blephaclean ) Candor Vision I ( HYLO, HYLO Gel, HYLO Dual HYLO Dual Intense ) PRN Omega3 - Note that capsules may split/damage but contents are unharmed (PRN Omega 3) |
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Group 2 - REPLACE PRODUCT as unsure of stability or bottle damage Candor Vision 2 - ( Ocunox, Calmo Spray ) |
Please understand that mEYEspa is not responsible for product frozen on end delivery. If you are concerned about your order freezing select the option in the shopping cart "Request a signature on delivery". This will hold your order at post office unless it is handed to you directly.
mEYEspa
Unlisted companies - we are waiting for response
https://www.meyespa.com/pages/contact-us
Away from corporate influences and their churn, I believe in time and an unhurried environment. At mEYEspa and my clinic, we are UNcorporate Optometry. I have special interest in occupational vision needs, concussive injury to the visual system and dry eye management. I am the owner of mEYEspa and a dedicated to the delivery of relevant information and clinic-tested eye care products. -Doctor of Optometry - University of Waterloo 1994 -Honors Bachelor of Science – Waterloo 1994 -Registered Ontario College of Optometrists -Member of Ontario Association of Optometrists -Member of Canadian Association of Optometrists -10 year straight winner of 3 Best Rated Optometrists London ON
